Privacy Policy

Your privacy is critically important to us. This policy outlines how Horn EduCloud collects, uses, and protects your information.

Last Updated: October 26, 2025

Data Protection

Enterprise-grade security for all your data

100% Isolation

Complete tenant data separation

Encrypted

SSL/TLS encryption in transit

Compliant

GDPR & data privacy standards

Information We Collect

Personal Information

When you use Horn EduCloud, we collect information necessary to provide our university management services:

  • Account Information: Name, email address, phone number, and authentication credentials
  • Student Data: Enrollment records, academic performance, attendance, transcripts, and related educational information
  • Financial Information: Billing details, payment history, tuition fees, and financial aid information
  • Employee Data: Faculty and staff information including qualifications, assignments, and HR records
  • Usage Information: Log data, IP addresses, browser type, and interaction patterns with our platform

How We Use Your Information

Horn EduCloud uses your information exclusively to provide, maintain, and improve our educational management platform:

Educational Services: Manage student enrollment, track academic progress, and facilitate learning
Communications: Send notifications, updates, and important institutional announcements
Analytics: Generate insights for institutional planning and performance improvement
Security: Protect against fraud, unauthorized access, and maintain platform integrity
Compliance: Meet legal obligations and regulatory requirements for educational institutions

Multi-Tenant Data Isolation

Horn EduCloud operates as a multi-tenant SaaS platform. This means multiple educational institutions use our shared infrastructure, but your data remains completely isolated:

  • Complete Separation: Each institution's data is securely separated and isolated from other institutions
  • Zero Cross-Access: No institution can access another institution's data under any circumstances
  • Secure Data Partitioning: Advanced security measures ensure your data remains private and protected
  • Independent Access Control: Each institution has its own authentication and authorization framework
  • Isolated Backups: Data backups are institution-specific and cannot be accessed by other organizations

Data Security

We implement industry-leading security measures to protect your information:

Encryption

SSL/TLS encryption for all data in transit and strong encryption for sensitive data at rest

Access Control

Role-based access control (RBAC) ensuring users only access authorized data

Secure Backups

Daily automated backups with secure storage and disaster recovery procedures

Monitoring

24/7 security monitoring and regular vulnerability assessments

Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

  • Active Data: Maintained while your institution has an active subscription
  • Academic Records: Retained according to educational regulations (typically 7-10 years)
  • Financial Records: Maintained per accounting and tax requirements (typically 7 years)
  • Account Deletion: Upon request, we will delete your data within 30 days, subject to legal retention requirements

Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal data we hold
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data (subject to legal requirements)
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing of your personal data under certain circumstances

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties. We may share data only in these limited circumstances:

  • Service Providers: Trusted partners who assist in platform operations (e.g., hosting, email services) under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or legal process
  • Business Transfers: In the event of merger, acquisition, or sale of assets (with notification to affected users)
  • With Your Consent: Any other disclosure will only occur with your explicit permission

Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for authentication and platform functionality
  • Performance Cookies: Help us understand how you use the platform to improve performance
  • Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date. Continued use of Horn EduCloud after changes constitutes acceptance of the updated policy.

Questions About Privacy?

If you have questions about this Privacy Policy or how we handle your data, please contact us.

Email: privacy@horneducloud.com

Phone: Contact Support

Contact Us